Have you ever tried to connect your phone to your monitor (desktop/laptop) to trasnsfer media or files, and for some reason, your system simply wasn't recognising your mobile device/phone? if your answer is yes, then this guide is for you.

WHAT IS A DEVICE DRIVER?

A device driver is a small piece of software that tells the operating system and other software how to communicate with a piece of hardware that has been connected.

Think of device drivers like translators between a program you're using and a device that program wants to utilize somehow.

To update your device driver software, you would need to perform the following tasks;

N.B: Your phone needs to be connected while performing this operation.

• Hold down the windows key and the alphabetic key "X" at the same time.

• After the prompt comes up, select "Device Manager".

• Next, you would come across a list of options, double click on "Portable Devices"

• Your mobile device name would appear right under, right-click on it and select "Update Driver Software"

• Two options would appear on your screen telling you to either search automatically for an updated driver software or to browse your computer for a driver software, select the latter.

• Select "Let me pick from a list of device drivers on my computer"

• After some time, you would be told to select the device driver you want to install for the hardware, select "MTP (Media Transfer Protocol) USB Device and click on 'Next'.

• Your device driver software has been successfully updated.